Ace Recovery — Las Vegas, Nevada

Privacy Policy

Last updated: 2025  •  Ace Recovery  •  Las Vegas, Nevada

Ace Recovery takes the confidentiality of our clients, their assignments, and all related information seriously. The nature of our business requires that we handle sensitive data carefully. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When a lender, lienholder, dealership, or private party submits a repossession assignment to Ace Recovery, we collect information necessary to locate and recover the collateral. This may include:

• Lienholder or client name, company name, and contact information
• Debtor name, last known address, phone number, and employer information
• Collateral description, VIN or serial number, and vehicle details
• Loan or account information provided with the assignment
• Supporting documents such as titles, contracts, or credit applications
• Any additional skip tracing information provided by the client

If you contact us by phone or email outside of a formal assignment submission, we may retain your name and contact information to respond to your inquiry.

How We Use Your Information

Information submitted with a repossession assignment is used solely to fulfill that assignment. Specifically, we use it to:

• Locate the debtor and collateral
• Conduct skip tracing when required
• Coordinate recovery operations
• Communicate assignment status to the client
• Process invoicing and payment for completed assignments
• Maintain records as required by Nevada law and industry regulations

We do not use your information for marketing purposes. We do not sell, rent, or trade client or assignment data to any third party.

Information Sharing

Ace Recovery does not share assignment or client information with outside parties except where required to complete the recovery. In limited cases this may include:

• Law enforcement agencies, when required by law or to facilitate a lawful recovery
• Storage facilities or impound yards involved in holding recovered collateral
• Licensed locksmiths or subcontractors directly involved in a specific assignment

We do not share debtor information with credit reporting agencies, data brokers, or any party unrelated to the specific assignment.

Data Security

Assignment information is handled by authorized Ace Recovery personnel only. Physical documents submitted with assignments are stored securely. Electronic communications containing sensitive assignment data should be sent to our verified contact addresses only.

We take reasonable precautions to protect the information in our possession, but no method of transmission or storage is completely secure. If you have concerns about how to submit sensitive documents, contact us by phone first.

Debtor Information

Ace Recovery collects information about debtors as part of the repossession assignment process. This information is provided to us by the lienholder or client and is used solely to locate and recover the collateral described in the assignment. We do not retain debtor information beyond what is necessary for the assignment and applicable recordkeeping requirements.

Website and Analytics

This website uses Microsoft Clarity and Cloudflare Analytics to understand how visitors use the site. These tools collect anonymized usage data such as page views, session duration, and general geographic location. They do not collect personally identifiable information. No cookies are used for advertising or tracking purposes.

We do not run advertising on this website and do not use your visit data for any purpose other than improving the site.

Your Rights

If you have submitted a repossession assignment or contacted us and wish to request access to, correction of, or deletion of information we hold about you, contact us directly by phone or email. We will respond to reasonable requests promptly.

Changes to This Policy

We may update this privacy policy from time to time. Any material changes will be reflected on this page with an updated date. Continued use of our services following any changes constitutes acceptance of the updated policy.